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Support

Our post-implementation support and maintenance services are an essential ingredient in ensuring your e-commerce plans remain in constant focus. The services can extend from a simple 24-hour telephone help desk to a dedicated on-site technical support team.

KCCG’s goal is to secure customer satisfaction by ensuring that each implemented solution meets users’ business requirements throughout their operational lifetime. We guarantee high-level system reliability and will demonstrate an efficient and flexible approach in responding to your needs. In addition, KCCG representatives are always ready to perform system enhancements or extensions to adapt to new or changing business objectives and future challenges.

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